Please Read Before Booking
A few simple things so appointments run smoothly for everyone — thanks for taking a moment to read before you book.
We ask for at least 24 hours’ notice if you need to cancel or reschedule. This gives us a chance to offer your slot to someone else.
Where a deposit was taken to secure your appointment, it is non-refundable for cancellations made with less than 24 hours’ notice, or for missed appointments. A rebooking fee may apply before a future appointment can be confirmed.
Please let us know if you’re on your way and running behind. Arriving more than 10 minutes late may mean your treatment needs to be shortened or rescheduled, so we don’t delay the next client.
Lash lift, lash tint and brow tint require a patch test at least 48 hours before your appointment if you haven’t had the treatment with us before. Get in touch before booking to arrange this.
All injectable treatments (lip filler, anti-wrinkle and similar) require a full consultation and medical history review beforehand. Clients must be 18 or over.
Occasionally we may need to reschedule an appointment ourselves — if that happens, we’ll contact you as soon as possible to find a new time.
Questions about any of this? DM us on Instagram or email us.
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